Customer Service

 

Product Guarantee

Customer satisfaction is our highest priority. If for any reason you are not completely satisfied with your purchase you may return your order for an exchange or refund with our *30-Day Product Guarantee, excluding clearance items. Contact customerservice@eyecandyjewel.com to obtain a return order number and address to return your order.

 

Out of Stock Items

In the event that an item you have ordered is no longer available, customer service will ship the rest of the order and contact you to notify you when an item is no longer available. In this case, you will have the option of taking a refund for the out of stock item or taking a store credit.

 

Gift Certificates

Are you looking for a gift for someone, but not sure what to get? Easy enough, you can send an e-gift certificate. It is easy and is available in many denominations. The gift certificates will be sent via email and include a custom gift message for the recipient.

   

Virtual Jewelry Party

Would you like to earn free jewelry? Host a virtual jewelry party today. It is a fun and inexpensive way to fill your jewelry box. All you have to do is supply us with a list of email addresses and Eye Candy Jewelry will send out an invite to all of your friends. Everyone on your list will receive special discount coupons, as well as, free shipping. If you would like more information on hosting a party, fill out the form below and mention that you would like to host an on-line jewelry party.

Privacy

All information provided by the customer for the monthly drawings is for the sole purpose of future discount offers to the customer. This is information is not sold or shared with any third party.



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